Student Agreement

This is the Agreement between you and Australian Tennis Institute (ATI), registered as Institute of Tennis Australia (ACN 668824191), for the course or courses offered by ATI.

1. Student Rights and Responsibilities

The Student agrees to:

  • Pay all fees associated with their course (plus GST, if applicable);

  • Fulfill the financial obligation by paying the course fee in accordance with the agreed-upon payment schedule;

  • Actively engage in the online course, including participation in scheduled activities;

  • Comply with the Provider's Code of Conduct for students;

  • Maintain up-to-date contact information and promptly notify the Provider of any changes;

  • Communicate any questions, concerns, or issues regarding the course to the Provider in a timely manner.

2. Provider's Obligations

While you are complying with your obligations under this Agreement (including payment of your course fees), the Provider agrees to:

  • Supply you with access to your course materials through Thinkific to enable you to commence and progress in your course;

  • Ensure access to necessary course resources, including online materials and support services;

  • Adhere to its privacy policy with respect to the collection, use, and protection of student data;

  • Respond promptly to student inquiries and concerns,

until the completion of your course or on the earlier termination or end of this Agreement.

3. Cancellation and Withdrawal

In the event that the Student wishes to cancel their enrollment or withdraw from the course, the following policies apply:

  • The ATI Registration fee is a non-refundable, non-transferable fee.

  • The ATI Tennis Coach Insurance product and joining fee is non-refundable and non-transferable.

Notification of request for a Course refund is required in writing, and should be emailed to (info@australiantennisinstitute.com.au) and will be refunded only under the following circumstances:

  • It is within 14 days of your purchase date (this is the date stated on your email order confirmation)

  • You have NOT yet created your account within our Student Learning Portal via Thinkific.

Once your account has been created within our Student Learning Portal via Thinkific, or it is past the 14-day period post-purchase, no refunds or transfers are permitted, whether or not course material has been accessed or viewed.

4. Dispute Resolution

Should any disputes or issues arise related to this Agreement, both the Student and the Provider agree to follow the Provider's dispute resolution process as outlined in its Terms and Conditions.

5. Governing Law

This Agreement is governed by the laws of New South Wales. Any legal actions arising from this Agreement shall be conducted in the appropriate courts of New South Wales.

Accepting this Agreement

  • You have accepted this Agreement by applying your electronic signature to each place indicated in the Agreement and at the end of the Agreement.

  • The date you apply your electronic signature to the Agreement is the agreement date (Agreement Date).

  • Australian Tennis Institute enters into this Agreement with you when it confirms your enrolment and provides a copy of this Agreement to you.

  • By accepting this Agreement, you consent to Australian Tennis Institute sending you electronic messages or contacting you at the phone number and email address you have provided to Australian Tennis Institute, for the duration of this Agreement and a reasonable period after the end of this Agreement. You may opt out of receiving marketing communication at any time, but this does not affect the communications to be sent regarding your course and your enrolment with Australian Tennis Institute.

  • If you are under 18 years of age, your parent or guardian must sign this Agreement. Under this Agreement, your parent or guardian is responsible for payment of Course Fees and Registration Fees.

DECLARATION AND ACCEPTANCE OF STUDENT AGREEMENT

1. I declare that the information I have provided is complete, true and accurate to the best of my knowledge.

2. I consent to the collection, use and disclosure of my personal information in accordance with the Privacy Notice, available at https://www.australiantennisinstitute.com.au/privacy-policy.

3. I acknowledge that I have read, understood and accept the terms and conditions of the Student Agreement, including in relation to my rights of cancellation and refund.